For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. This program will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.
Who Should Attend?
Ideal for candidates (managers, unit heads, supervisors, team leaders) who wish to improve the quality of their communication and co-operation and to help their team achieve the set business goals. The candidate must know the basic of English language and should have completed high school / undergraduation.Topics Covered:
- Defining Success
- Types of Teams
- The First Stage of Team Development – Forming
- The Second Stage of Team Development – Storming
- The Third Stage of Team Development – Norming
- The Fourth Stage of Team Development – Performing
- Team Building Activities
- Making the Most of Team Meetings
- Solving Problems as a Team
- Encouraging Teamwork
Learning Outcomes:
At the end of this program, participants will be able to:- Describe the concept of a team, and its factors for success
- Explain the four phases of the Tuckman team development model and define their characteristics
- List the three types of teams
- Describe actions to take as a leader – and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
- Discuss the uses, benefits and disadvantages of various team-building activities
- Describe several team-building activities that you can use, and in what settings
- Follow strategies for setting and leading team meetings
- Detail problem-solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems
- List actions to do -- and those to avoid -- when encouraging teamwork
