FAQs

We offer In-House Training Programs in the following disciplines:

Visit our office and meet our training consultant who will guide you through the course registration procedures. The following documentations are required to complete the registration process:

Most of our course fees are inclusive of Course Materials, Exams & Certificate, unless stated otherwise at the time of registration

Yes, subject to availability of trainers and training slots.

Yes, we offer exclusive weekend sessions too.

Yes, candidates can make the fee payment using credit card, debit card & cash basis. Cheque payments will only be accepted for Corporates, upon management approval.

Yes, you can consult with our Trainers before registration, subjected to availability.

Our Institute is open all days of the week from 09:00 am – 09:00 pm (Monday to Sunday)

Yes we do have a refund policy in place as detailed below:

To make an expression of complaint, the candidate can either e-mail us at [email protected] or enter their suggestions in the feedback forms and submit at the Help Desk. All complaints will be attended in a very polite manner with adequate convincing response. All complaints shall be acknowledged on the same day and addressed within 2 working days, however depending on the severity of the case it may even take up to 10 working days. Either ways, the candidate will be informed of the same in advance.

In the event of an appeal, the case will be reviewed by the higher management in line with company policies and procedures and, depending on the severity of the case it may even take up to 30 working days, but the customer will be informed of the same in advance. The decision of the appeal will be communicated in writing to the customer, in accordance to company policies and procedures.

Yes, it is mandatory to successfully pass the exams for the respective courses in order to be eligible for the course certificate.

Yes, we are an approved training centre from ACTVET – Abu Dhabi (the governing body for all vocational training institutes in Abu Dhabi) and our certificates are highly recognized in the local market.

For accredited courses, we issue certificates that are awarded by the respective internationally recognized training bodies.