Strong communication & ability to build relationships are crucial in professional environments. As such, the Interpersonal Skills Program by Regional Educational Institute (REI) in Abu Dhabi, designed to help individuals enhance these important skills in their workplace. This course covers an array of essential interpersonal skills, such as negotiation and influence techniques, conveying opinions with confidence in conversations and creating lasting impressions in interactions. It is suitable for anyone aiming to improve communication with colleagues, clients and customers to increase overall workplace effectiveness.
In addition to the core interpersonal skills, the program offers several sub-courses, including Business Communication Skills, Customer Service Skills, Successful Sales & Marketing Skills, Business Writing & Correspondence, and Public Speaking Skills. REI is also known for offering a range of other programs to support professional growth, such as Human Resources & Management, Graphic Designing & Media, Accounting & Finance, IT Networking & Microsoft, and AI/Data Science & Machine Learning. These diverse courses cater to various industries and professions, ensuring that REI meets the evolving needs of individuals and organizations striving for excellence in today’s competitive world.
Business communication skills involve the ability to effectively convey information in a professional setting. This includes writing clear emails, delivering presentations, participating in meetings, and maintaining.
Business writing and correspondence involve creating clear, concise, and professional written communication for various business purposes. This includes emails, reports, memos, proposals, and formal letters.
Customer service skills are the abilities needed to effectively assist and engage with customers, ensuring their needs are met. This includes active listening, problem-solving, empathy, communication, and patience.
uccessful sales and marketing skills involve the ability to identify customer needs, create effective strategies, and drive business growth. This includes prospecting, negotiating, building relationships, and promoting.
Negotiation skills involve the ability to reach mutually beneficial agreements through effective communication and problem-solving. This includes understanding both parties’ needs, finding common ground.
Time management involves effectively planning and organizing tasks to maximize productivity and meet deadlines. It includes prioritizing tasks, setting goals, and avoiding procrastination. Strong time.
Presentation skills involve the ability to clearly and confidently convey information to an audience. This includes structuring content, using visual aids, engaging the audience, and managing nervousness. Strong
Public speaking skills involve the ability to deliver a clear, engaging, and confident speech or presentation to an audience. This includes effective voice control, body language, organizing content, and connecting.
Assertiveness and self-confidence involve expressing your thoughts, needs, and desires openly and respectfully while maintaining belief in your abilities. Assertiveness helps set boundaries and.
Anger management involves techniques and strategies to control and express anger in healthy, constructive ways. This includes recognizing triggers, practicing relaxation techniques, and finding solutions.
Stress management involves strategies and techniques to cope with and reduce stress. This includes practicing relaxation, time management, exercise, and maintaining a healthy work-life balance. Effective stress.
