administration-secretarial
administration-secretarial

Executive Secretary Training Courses

Achieve your career goals faster with our executive secretarial course

COURSE DURATION

24 HOURS

LEVEL

BASIC TO ADVANCED

PRE-REQUISITE COURSE

NONE

WITH CERTIFICATE

YES – PRINTED & PDF

FORMAT

Choice of ONLINE or IN-PERSON

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Get the training and real-world expertise you need to master the art of high-level administrative support as an executive secretary.

REI’s executive secretary course offers a well-rounded curriculum that reflects the dynamism of the role. From office management to record-keeping to communicating with all levels of stakeholders, executive secretaries play an influential role in shaping the reputation of the company and its leadership.

As today’s business landscape continues to experience massive shifts, aspiring and practising executive secretaries need to ensure they are equipped with the skills that allow them to thrive in the midst of change.

Our executive secretary training course teaches participants future-ready theories, techniques and tools they can use to improve their administrative and clerical efficiency and work effectively in fast-paced, high-stakes environments.

Who Should Attend?

The REI executive secretary training course is ideal for people seeking to build an executive secretarial career, from aspiring candidates to boardroom veterans wanting to enhance their capacities.

A degree in Business Administration is preferred; the course is likewise open to undergraduates, diploma holders or professionals with a minimum of 2 years of working in an administrative or similar role. Proficiency in business English and the use of office and business communication programs are also required.

Learning Outcomes

At the end of this program, participants will be able to:

  • Demonstrate professionalism
  • Communicate effectively
  • Solve problems in a timely fashion
  • Get organised
  • Provide excellent customer service
  • Demonstrate computer skills
  • Stage events and presentations
  • Demonstrate accurate basic accounting skills

Get your career in high gear with the trusted executive secretary training course in the MENA region.

REGISTER NOW

Course Outline – Executive Secretary Training

Our executive secretarial course begins with a comprehensive overview of the role’s scope and definition. It is organised according to a logical chronological timeline of the responsibilities the candidate will be handling, starting with making a first good impression, to building relationships with principals, vendors and clients, to public speaking in business presentations.

CERTIFIED EXECUTIVE SECRETARIAL – ILM UK

TITLE OUTLINE DETAILED OUTLINE
UNDERSTANDING THE ROLE ✔ Defining the Role
✔ Core Competencies
✔ Challenges vs Rewards
✔ Career Path
PARTNERING WITH YOUR BOSS ✔ Building Relationships
✔ Understanding Behaviours
✔ Managerial Grids
✔ SWOT Analysis
✔ Being Proactive
SPECIAL TASKS ✔ Nature of Tasks
✔ Travel Management
✔ Meeting Management
✔ MOM – Minutes of Meeting
ART OF COMMUNICATION ✔ Communication Cycle
✔ Barriers to Communication
✔ Choosing the Right Channels
✔ Assertive, Aggressive & Passive Communication
✔ Funnel Technique for Effective Questioning
TIME MANAGEMENT ✔ Techniques of Time Management
✔ Prioritisation & Task Selection
✔ Dealing with Conflicting Priorities
INVENTORY, VENDOR, ACCOUNT MANAGEMENT ✔ Managing Office Supplies
✔ Vendor Management
✔ Vendor Selection Process
✔ Quotations & Proposals
✔ RFQ vs RFP
✔ Handling Petty Cash
STRESS MANAGEMENT ✔ Symptoms & Causes
✔ Buildup of Stress
✔ Stress Management strategies
✔ Other Relaxation Techniques
MS OFFICE ✔ EXCEL 2019
✔ OUTLOOK Calendar & Email Management
✔ PowerPoint

Course Reviews

Frequently Asked Questions – Executive Secretary Training

What does an executive secretary do?
An executive secretary or assistant’s responsibilities typically include providing high-level administrative support to executives and other leadership staff, serving as a good point of contact between company leaders and colleagues, and producing presentations and reports.

Other duties are scheduling and attending meetings, performing key clerical/office tasks, making travel and accommodation arrangements, and completing other relevant duties as assigned.

What skills should an executive secretary possess?
An executive secretary’s most important skills include being able to communicate effectively, interact with all kinds of people, multitask and prioritise duties, manage time, organise files, pay attention to detail, and observe professional discretion.

They must also practice teamwork and collaboration, problem solving, critical thinking, punctuality and project management, as well as possess an admirable work ethic.

What is the difference between a secretary and an executive secretary?
A secretary must demonstrate proficiency in basic skills like typing, writing, and using common software applications and office equipment. An executive secretary must have all these skills and take on more senior-level responsibilities such as office coordination, managing interactions between executives and vendors or clients, creating budgets, managing websites, and supervising staff.
Why should aspiring executive assistants take executive secretary courses?
Executive secretary training programs teach participants to become true assets to any company by developing professionalism, clear communication skills, impressive management capabilities, and valuable problem-solving chops.

Administrative support personnel present their company well and can meet the needs of today’s rapidly evolving workplace environment.

Get the skills you need to excel by signing up for our executive secretary course today.REGISTER NOW

Who Should Attend?

Aspiring Executive Assistants – People who like to support and help people, and have a penchant for chasing deadlines.

Topics Covered:

  • Understanding Your Job
  • First Impression
  • Partnering With Your Boss
  • Getting Organized
  • Email / Managing paper trail
  • Communication Skills
  • Inventory Management / Stock Control Procedures
  • Customer Service / Vendor Management
  • Time / Accounts / Stress Management
  • Fundamentals of Excel
  • Presentation Skills

Learning Outcomes:

At the end of the executive secretary training program, participants will be able to:
  • Demonstrate professionalism
  • Communicate effectively
  • Solve problems in a timely fashion
  • Get organized
  • Provide excellent customer service
  • Demonstrate computer skills
  • Stage events / presentations
  • Demonstrate accurate basic accounting skills