Play a key role in improving office efficiency, productivity, and organization. Enroll at the Regional Educational Institute’s Office Management and Administration Course today.
COURSE DURATION
24 HOURS
LEVEL
BASIC TO ADVANCED
PRE-REQUISITE COURSE
NONE
WITH CERTIFICATE
PRINTED & PDF
FORMAT
Choice of ONLINE or IN-PERSON
NEXT RECOMMENDED COURSES
Certified Human Resources Professional – ILM UK, Management Development – ILM UK
Designed for online or in-person learning, the Office Administration course at the REI training center helps professionals hone their administrative skills to spot potential problems, overcome obstacles, and leverage resources effectively. It is one of the most in-demand courses that helps you to be more organized, punctual, and effective in your communications and enables you to achieve your goals in any endeavor you pursue.
The current business environment is filled with hyperconnected sources of information that can outweigh and challenge one’s tasks and decisions. As such, having solid administrative skills is essential now more than ever. Our Office Management and Administration Course allows you to take the information and analyze, prioritize, and process it to the extent where value is achieved for the organization. Further, the comprehensive training equips you with the essential knowledge and skills required to keep any workplace running smoothly.
In addition to this, we also offer a diverse range of courses, including a Human Resource Management course, Leadership and Management training, a Secretarial course, and more.
Who Should Enroll in the Course?
Our Office Admin Course is ideal for candidates in personal or executive assistant roles, as well as other positions responsible for planning and organizing teams and workplaces. To be eligible for it, the candidate must know the basics of the English language and should have completed high school/undergraduate credits.
Topics Covered
- Getting Organized – Part 1 (Emails, Electronic Files, Paper Trail, Voice Mail)
- Getting Organized – Part 2 (Workspace, To-Do List, Project Management Techniques)
- Managing Time
- Getting It All Done On Time
- Special Tasks (Small & Large Meetings, Travel)
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Empowering Yourself
- The Concept of Team of Two
- Taking Care of Yourself
Learning Outcomes
At the end of the Office Administration training, participants will be able to:
- Apply organization best practices to real-world tasks
- Manage their time more effectively to meet expected deliverables
- Complete special and ad-hoc tasks
- Improve their verbal communication skills
- Acquire key non-verbal communication skills
- Feel more empowered about contributing mission-critical ideas
- Deal better with their managers
- Learn self-care for optimal performance
Course Outline
| Course Topics | Detailed Outline |
|---|---|
| UNDERSTANDING THE ROLE | ✔ Defining the Role ✔ Core Competencies ✔ Challenges vs Rewards ✔ Career Path |
| PARTNERING WITH YOUR BOSS | ✔ Building Relationships ✔ Understanding Behaviours ✔ Managerial Grids ✔ SWOT Analysis ✔ Being Proactive |
| SPECIAL TASKS |
✔ Nature of Tasks ✔ Travel Management ✔ Meeting Management ✔ MOM – Minutes of Meeting |
| ART OF COMMUNICATION |
✔ Communication Cycle ✔ Barriers to Communication ✔ Choosing the Right Channels ✔ Assertive, Aggressive & Passive Communication ✔ Funnel Technique for Effective Questioning |
| TIME MANAGEMENT |
✔ Techniques of Time Management ✔ Prioritisation & Task Selection ✔ Dealing with Conflicting Priorities |
| INVENTORY, VENDOR, ACCOUNT MANAGEMENT |
✔ Managing Office Supplies ✔ Vendor Management ✔ Vendor Selection Process ✔ Quotations & Proposals ✔ RFQ vs RFP ✔ Handling Petty Cash |
| STRESS MANAGEMENT |
✔ Symptoms & Causes ✔ Buildup of Stress ✔ Stress Management strategies ✔ Other Relaxation Techniques |
| MS OFFICE |
✔ EXCEL 2019 ✔ OUTLOOK Calendar & Email Management ✔ PowerPoint |
Course Reviews
FAQs
Be a high-value contributor to your organization and your industry. Know how our Office Management Course can help you today.
Who Should Attend?
Our office management courses are ideal for candidates in personal / executive assistant roles in organizations who are responsible for planning and organizing an office environment and/or team. To qualify for our office management courses, the candidate must know the basic of English language and should have completed high school / under graduation.Topics Covered:
- Getting Organized – Part 1 (Emails, Electronic Files, Paper Trail, Voice Mail)
- Getting Organized – Part 2 (Workspace, To-Do List, Project Management Techniques)
- Managing Time
- Getting It All Done On Time
- Special Tasks (Small & Large Meetings, Travel)
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Empowering Yourself
- The Concept of Team of Two
- Taking Care of Yourself
Learning Outcomes:
At the end of this program, participants will be able to:- Getting Organized
- Manage their time more effectively
- Prioritize their time so they can get it all done.
- Complete Special Tasks
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Empowering Yourself
- Deal better with their managers
- Taking Care of Yourself is a priority
