Success of every business depends on how you actively interact with customers, providing them with adequate information, advice and solutions. Customer service courses are relevant in the modern era as they offer a wide range of possibilities and drive rapid growth. Abu Dhabi’s Regional Education Institute stands out in this booming customer-centric world by providing a broad customer service training course across the UAE. This 20-intensive-hour course is designed to equip professionals with required skills and mindset to address client needs and demands.
REI’s customer service certification courses are aligned with UK standards, covering everything from basic to advanced levels of customer management. This training program prepares the candidates for effective customer engagement, complaint resolution and service delivery. Also, REI ensures that professionals transform into industry leaders in client related excellence through this course.
Our training courses, accredited by ACTVET, follow a curriculum that emphasizes in-demand strategy execution, service excellence and quality assurance. The participants will master to identify customer expectations, build stronger connections through online tools, and manage challenging customer interactions effectively. Thus, REI provides the technical expertise needed in today’s competitive business environment.
REI’s customer service training course in Abu Dhabi is tailored for professionals aiming to excel in various business industries. Delivered by expert trainers, the course incorporates practical simulations, case studies, and interactive workshops to guarantee real-world application of customer service strategies. The participants gain knowledge about different stages of customer relationship management through these customer service classes.
This course completely focuses on mentoring the learners to deal with difficult customers by incorporating effective tools and techniques. Designed for candidates working in call centres, front office, banks and corporate services, REI’s customer service courses deliver positive values throughout the period. Also, REI’s efficient faculties bring forward an industry-relevant customer service training course experience.
20 Hours
Basic to Advanced
None
Printed & PDF
Choice of Online or In-person
REI’s comprehensive customer care courses prioritise addressing customer needs with required solutions and increasing their customers. Also, this training equips the students to manage customers through phone as well as in-person. By completing this program, candidates not only develop technical proficiency but also gain soft skills in communication, data-driven customer intelligence, and conflict resolution.
Today’s business fields are focusing more on creating industry-best strategies that helps to easily deal with customers. Our customer service training courses can upgrade such strategies. Those are ideal for any individual or professional who interacts with customers or manages customer relationships. Also, it helps to build a stable career in service-centric industries such as sales and service.
At the end of this customer care courses, the learners will be able to:
REI’s comprehensive customer care courses will help you to equip with in-demand skills that boost employability. It also prepares you for leadership roles in customer experience management, client relations, and service quality assurance.
Yes. We simultaneously provide online and offline classes which guarantee same results with our customer service training courses. Our trained faculties will accompany you till the end. You can choose what you prefer.
You can visit our office and meet the student counsellor who will guide you through the customer service courses registration procedures. Otherwise, you can contact us through the website, email or contact number.
To complete the enrolment process, you must fill a course registration form. The candidate’s valid ID proof is needed. Also, you need course fee voucher and pre-assessment evaluation which is applicable for certain selected training courses.
It can be. If you are a working or studying individual, you can schedule the timings based on the convenience of trainers and their training slots.
